{"id":31575,"date":"2017-04-27T20:45:43","date_gmt":"2017-04-27T20:45:43","guid":{"rendered":"https:\/\/www.qstraint.com\/faq\/"},"modified":"2019-01-24T13:36:02","modified_gmt":"2019-01-24T18:36:02","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.qstraint.com\/pt-br\/support\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row_content&#8221; css=&#8221;.vc_custom_1495044044025{margin-bottom: 0px !important;}&#8221;][vc_column]<div class=\"templatera_shortcode\"><div data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" data-vc-stretch-content=\"true\" class=\"vc_row wpb_row vc_row-fluid vc_custom_1491508665619\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_custom_1491507698406 vc_row-has-fill\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><nav aria-label=\"Breadcrumb\" class=\"breadcrumb \"><div class=\"container\"><ol><li><a aria-label=\"Home\" class=\"first_bc\" href=\"https:\/\/www.qstraint.com\/pt-br\/\"><span><i class=\"qs-icon qs-icon-home-breadcrumb-white\"><\/i><\/span><\/a><\/li><\/ol><\/div><\/nav>\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><div class=\"upb_bg_img\" data-ultimate-bg=\"url(https:\/\/www.qstraint.com\/wp-content\/uploads\/2017\/04\/breadcrumb-bg.jpg)\" data-image-id=\"350\" data-ultimate-bg-style=\"vcpb-default\" data-bg-img-repeat=\"repeat\" data-bg-img-size=\"cover\" data-bg-img-position=\"\" data-parallx_sense=\"30\" data-bg-override=\"full\" data-bg_img_attach=\"scroll\" data-upb-overlay-color=\"rgba(0,0,0,0.35)\" data-upb-bg-animation=\"\" data-fadeout=\"off\" data-bg-animation=\"left-animation\" data-bg-animation-type=\"h\" data-animation-repeat=\"repeat\" data-fadeout-percentage=\"30\" data-parallax-content=\"parallax_content_value\" data-parallax-content-sense=\"50\" data-row-effect-mobile-disable=\"true\" data-img-parallax-mobile-disable=\"true\" data-rtl=\"false\"  data-custom-vc-row=\"\"  data-vc=\"7.0\"  data-is_old_vc=\"\"  data-theme-support=\"\"   data-overlay=\"true\" data-overlay-color=\"rgba(0,0,0,0.35)\" data-overlay-pattern=\"https:\/\/www.qstraint.com\/wp-content\/plugins\/parallax_video_backgrounds_vc\/assets\/images\/patterns\/01.png\" data-overlay-pattern-opacity=\"0.35\" data-overlay-pattern-size=\"\" data-overlay-pattern-attachment=\"fixed\"    ><\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content&#8221; bg_type=&#8221;grad&#8221; css=&#8221;.vc_custom_1495043666364{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 60px !important;padding-bottom: 0px !important;}&#8221; bg_grad=&#8221;background: -webkit-gradient(linear, left top, left bottom, color-stop(50%, #EEF5FA), color-stop(50%, #013BA6));background: -moz-linear-gradient(top,#EEF5FA 50%,#013BA6 50%);background: -webkit-linear-gradient(top,#EEF5FA 50%,#013BA6 50%);background: -o-linear-gradient(top,#EEF5FA 50%,#013BA6 50%);background: -ms-linear-gradient(top,#EEF5FA 50%,#013BA6 50%);background: linear-gradient(top,#EEF5FA 50%,#013BA6 50%);&#8221;][vc_column][vc_row_inner css=&#8221;.vc_custom_1494548846742{margin-top: 0px !important;margin-bottom: 0px !important;border-bottom-width: 0px !important;padding-top: 0px !important;background-image: url(https:\/\/www.qstraint.com\/wp-content\/uploads\/2017\/04\/bg-faq.png?id=1118) !important;background-position: 0 0 !important;background-repeat: repeat !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image alignment=&#8221;center&#8221; image=&#8221;1114&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1495044022310{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 40px !important;padding-bottom: 40px !important;background-color: #013ca6 !important;}&#8221;][vc_column]<h1 class=\"boc_heading  center  \"  style=\"margin-top: 20px;color: #ffffff;font-size: 48px;\"><span>PERGUNTAS FREQUENTES<\/span><\/h1>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; el_class=&#8221;qs-accordion-row&#8221; css=&#8221;.vc_custom_1495043323614{background-color: #013ca6 !important;}&#8221;][vc_column css=&#8221;.vc_custom_1504112541106{padding-bottom: 20px !important;}&#8221; offset=&#8221;vc_col-md-4&#8243;]<h3 class=\"boc_heading white_text al_left  \" ><span>PERGUNTAS POPULARES<\/span><\/h3>[\/vc_column][vc_column offset=&#8221;vc_col-md-8&#8243;]<div class=\"acc_holder    border\"><div class=\"acc_item\"><h4 class=\"accordion h4-style\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">COMO POSSO ENCONTRAR UMA REVENDA AUTORIZADA Q\u2019STRAINT?<\/span><\/h4><div class=\"accordion_content\">A Q\u2019STRAINT recomenda nos contatar antes para nossas recomenda\u00e7\u00f5es de revendas e instaladores qualificados de confian\u00e7a.<\/p>\n<p>Nossa equipe de satisfa\u00e7\u00e3o do cliente estar\u00e1 feliz de te ajudar a encontrar uma revenda autorizada perto e voc\u00ea<\/p>\n<h4>LIGUE:<\/h4>\n<p><strong>EUA:<\/strong> 800-987-9987<br \/>\n<strong>INTERNACIONAL:<\/strong> +44 (0) 1227 773035<\/p>\n<h4>ENVIE UM EMAIL:<\/h4>\n<p><strong>EUA:<\/strong> <a href=\"mailto:customersatisfaction@qstraint.com\">customersatisfaction@qstraint.com<\/a><br \/>\n<strong>INTERNACIONAL:<\/strong><a href=\"mailto:info@qstraint.co.uk\"> info@qstraint.co.uk<\/a><\/p>\n<h4>FA\u00c7A LOGIN:<\/h4>\n<p><a href=\"https:\/\/www.qstraint.com\/pt-br\/login\/\">Fa\u00e7a login<\/a> hoje para o seu painel de controle pessoal e suporte premium.<\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion h4-style\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">WHAT ARE THE DISTINCTIONS BETWEEN DIFFERENT Q\u2019STRAINT SECUREMENT SYSTEMS?<\/span><\/h4><div class=\"accordion_content\">Logo voc\u00ea pode se familiarizar com nosso tradicional sistema de 4 pontos na nossa pagina 101 de seguran\u00e7a<\/p>\n<h4>A Q\u2019STRAINT tamb\u00e9m oferece op\u00e7\u00f5es que v\u00e3o al\u00e9m de nosso sistema de 4 pontos , tais como:<\/h4>\n<p><a href=\"https:\/\/www.qstraint.com\/pt-br\/quantum\/\">QUANTUM<\/a> (Auto seguran\u00e7a autom\u00e1tica)<\/p>\n<p>Nota: n\u00e3o todos os produtos est\u00e3o dispon\u00edveis em todas as regi\u00f5es. Voc\u00ea pode tentar nosso buscador de produtos, para ver quais produtos est\u00e3o dispon\u00edveis e s\u00e3o recomendados para seu ve\u00edculo ou ind\u00fastria.<\/p>\n<p>Para perguntas adicionais, contate nossa equipe de satisfa\u00e7\u00e3o do cliente.<\/p>\n<h4>LIGUE:<\/h4>\n<p><strong>EUA:<\/strong> 800-987-9987<br \/>\n<strong>INTERNACIONAL:<\/strong> +44 (0) 1227 773035<\/p>\n<h4>ENVIE UM EMAIL:<\/h4>\n<p><strong>EUA:<\/strong> <a href=\"mailto:customersatisfaction@qstraint.com\">customersatisfaction@qstraint.com<\/a><br \/>\n<strong>INTERNACIONAL:<\/strong><a href=\"mailto:info@qstraint.co.uk\"> info@qstraint.co.uk<\/a><\/p>\n<h4>FA\u00c7A LOGIN:<\/h4>\n<p><a href=\"https:\/\/www.qstraint.com\/pt-br\/login\/\">Fa\u00e7a login<\/a> hoje para o seu painel de controle pessoal e suporte premium.<\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion h4-style\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">QUAL A DIFEREN\u00c7A ENTRE UM CINTO RETRATOR E UM MANUAL?<\/span><\/h4><div class=\"accordion_content\">Os retratores autom\u00e1ticos e semi-autom\u00e1ticos da Q\u2019STRAINT diminuem drasticamente o tempo que leva para assegurar uma cadeira de rodas e eliminam qualquer d\u00favida que surja sobre seguran\u00e7a apropriada pro passageiro. Enquanto cintos manuais ainda s\u00e3o eficientes, os retratores ostentam muitas caracter\u00edsticas adicionais que sistemas de cintos manuais n\u00e3o podem igualar.<\/p>\n<p>Compare sistemas:<br \/>\n<a href=\"https:\/\/www.qstraint.com\/pt-br\/qrt-max\/\">QRT MAX<\/a> \/ <a href=\"https:\/\/www.qstraint.com\/pt-br\/qrt-deluxe\/\">QRT Deluxe<\/a> \/ <a href=\"https:\/\/www.qstraint.com\/pt-br\/qrt-standard\/\">QRT Standard<\/a><br \/>\n<a href=\"https:\/\/www.qstraint.com\/pt-br\/l-track\/\">M-series Cinto Manual<\/a><\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion h4-style\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">QUAL \u00c9 A TEMPO DE GARANTIA EM SEUS PRODUTOS?<\/span><\/h4><div class=\"accordion_content\">A Q\u2019STRAINT fornece uma garantia limitada de todos nossos produtos. Por favor visite nossa p\u00e1gina de <a href=\"https:\/\/www.qstraint.com\/pt-br\/register-your-product\/\">REGISTRO DE GARANTIA DE PRODUTO<\/a> para detalhes da nossa politica completa.<\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion h4-style\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">VOC\u00caS OFERECEM TREINAMENTO?<\/span><\/h4><div class=\"accordion_content\"><a href=\"https:\/\/www.qstraint.com\/pt-br\/?page_id=31586\">Claro que sim!<\/a><br \/>\nAprenda com os mais qualificados profissionais do mercado.<\/p>\n<p>Para perguntas adicionais, voc\u00ea pode contatar nossa equipe de treinamento diretamente em: <a href=\"mailto:training@qstraint.com\">training@qstraint.com<\/a>.<\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; bg_type=&#8221;bg_color&#8221; el_class=&#8221;qs-accordion-row&#8221; bg_color_value=&#8221;#013ca6&#8243; css=&#8221;.vc_custom_1495043434543{background-color: #013ca6 !important;}&#8221;][vc_column css=&#8221;.vc_custom_1504112571596{padding-bottom: 20px !important;}&#8221; offset=&#8221;vc_col-md-4&#8243;]<h3 class=\"boc_heading white_text al_left  \" ><span>PERGUNTAS SOBRE PRODUTOS<\/span><\/h3>[\/vc_column][vc_column offset=&#8221;vc_col-md-8&#8243;]<div class=\"acc_holder    border\"><div class=\"acc_item\"><h4 class=\"accordion h4-style\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">MEU CINTO RETRATIL DE OMBRO N\u00c3O FUNCIONA MAIS, O RETRATOR EST\u00c1 TRAVADO<\/span><\/h4><div class=\"accordion_content\">O cinto retr\u00e1til do ombro possui um mecanismo interno de trava que necessita ser destravado manualmente quando acionado.<\/p>\n<p>Para mais ajuda , assista este v\u00eddeo sobre solu\u00e7\u00f5es de problemas no cinto de ombro, que ira fornecer uma demonstra\u00e7\u00e3o de como liberar a trava.<\/p>\n<p>Se ainda necessita assist\u00eancia, contate nossa equipe de suporte ao cliente.<\/p>\n<h4>LIGUE:<\/h4>\n<p><strong>EUA:<\/strong> 800-987-9987<br \/>\n<strong>INTERNACIONAL:<\/strong> +44 (0) 1227 773035<\/p>\n<h4>ENVIE UM EMAIL:<\/h4>\n<p><strong>EUA:<\/strong> <a href=\"mailto:customersatisfaction@qstraint.com\">customersatisfaction@qstraint.com<\/a><br \/>\n<strong>INTERNACIONAL:<\/strong><a href=\"mailto:info@qstraint.co.uk\"> info@qstraint.co.uk<\/a><\/p>\n<h4>FA\u00c7A LOGIN:<\/h4>\n<p><a href=\"https:\/\/www.qstraint.com\/pt-br\/login\/\">Fa\u00e7a login<\/a> hoje para o seu painel de controle pessoal e suporte premium.<\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion h4-style\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">MEU VEICULO AINDA TEM O MODELO ANTIGO DE GANCHO NO PISO, VOC\u00caS AINDA ATENDEM ESTA INSTALA\u00c7\u00c3O?<\/span><\/h4><div class=\"accordion_content\"><img decoding=\"async\" loading=\"lazy\" class=\"alignleft wp-image-26216l\" src=\"https:\/\/www.qstraint.com\/wp-content\/uploads\/2017\/04\/hook-pocket.png\" alt=\"\" width=\"116\" height=\"116\" srcset=\"https:\/\/www.qstraint.com\/wp-content\/uploads\/2017\/04\/hook-pocket.png 216w, https:\/\/www.qstraint.com\/wp-content\/uploads\/2017\/04\/hook-pocket-150x150.png 150w\" sizes=\"(max-width: 116px) 100vw, 116px\" \/>Para usar esse estilo antigo com retratores, voc\u00ea ira precisar uma instala\u00e7\u00e3o especial Slide N\u2019 Click (Part Q8-7583-A2). Estre produto vai permitir que voc\u00ea use retratores com os encaixes do Slide N\u2019 Click.<\/p>\n<p>Para uso com cintos manuais, recomendamos o kit de cinto manual : (Part Q-5002) que cont\u00e9m os anexos apropriados para trabalhar com os seus ganchos j\u00e1 instalados.<\/p>\n<p>Como estas s\u00e3o partes de pedidos especiais, por favor contate nossa Equipe de Satisfa\u00e7\u00e3o do Cliente.<\/p>\n<h4>LIGUE:<\/h4>\n<p><strong>EUA:<\/strong> 800-987-9987<br \/>\n<strong>INTERNACIONAL:<\/strong> +44 (0) 1227 773035<\/p>\n<h4>ENVIE UM EMAIL:<\/h4>\n<p><strong>EUA:<\/strong> <a href=\"mailto:customersatisfaction@qstraint.com\">customersatisfaction@qstraint.com<\/a><br \/>\n<strong>INTERNACIONAL:<\/strong><a href=\"mailto:info@qstraint.co.uk\"> info@qstraint.co.uk<\/a><\/p>\n<h4>FA\u00c7A LOGIN:<\/h4>\n<p><a href=\"https:\/\/www.qstraint.com\/pt-br\/login\/\">Fa\u00e7a login<\/a> hoje para o seu painel de controle pessoal e suporte premium.<\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion h4-style\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">POSSO TER UM SISTEMA QLK DE ANCORAGEM INSTALADO NO MEU VEICULO?<\/span><\/h4><div class=\"accordion_content\">Na maioria dos casos, sim. Sistemas QLK s\u00e3o desenhados para funcionar na maioria dos vehiculos. Por favor visite uma autorizada Q\u2019STRAINT para op\u00e7\u00f5es.<\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion h4-style\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">POSSO INSTALAR UM SEGUNDO PAINEL DE CONTROLE COM MEU SISTEMA QLK?<\/span><\/h4><div class=\"accordion_content\">Sim! Por favor visite uma revenda autorizada Q\u2019STRAINT para op\u00e7\u00f5es sobre mobilidade.<\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion h4-style\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">POSSO INSTALAR O SISTEMA DE ANCORAGEM QLK POR CONTA PR\u00d3PRIA?<\/span><\/h4><div class=\"accordion_content\">Os sistemas de ancoragem QLK devem ser instalados por um professional treinado e qualificado<\/p>\n<p>Nossa equipe de satisfa\u00e7\u00e3o do Cliente ficar\u00e1 feliz de te ajudar a encontrar um instalador autorizado perto de voc\u00ea.<\/p>\n<h4>LIGUE:<\/h4>\n<p><strong>EUA:<\/strong> 800-987-9987<br \/>\n<strong>INTERNACIONAL:<\/strong> +44 (0) 1227 773035<\/p>\n<h4>ENVIE UM EMAIL:<\/h4>\n<p><strong>EUA:<\/strong> <a href=\"mailto:customersatisfaction@qstraint.com\">customersatisfaction@qstraint.com<\/a><br \/>\n<strong>INTERNACIONAL:<\/strong><a href=\"mailto:info@qstraint.co.uk\"> info@qstraint.co.uk<\/a><\/p>\n<h4>FA\u00c7A LOGIN:<\/h4>\n<p><a href=\"https:\/\/www.qstraint.com\/pt-br\/login\/\">Fa\u00e7a login<\/a> hoje para o seu painel de controle pessoal e suporte premium.<\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; el_class=&#8221;qs-accordion-row&#8221; css=&#8221;.vc_custom_1495043365336{background-color: #013ca6 !important;}&#8221;][vc_column offset=&#8221;vc_col-md-4&#8243; css=&#8221;.vc_custom_1504112597075{padding-bottom: 20px !important;}&#8221;]<h3 class=\"boc_heading white_text al_left  \" ><span>PERGUNTAS SOBRE PEDIDOS E ENTREGAS<\/span><\/h3>[\/vc_column][vc_column offset=&#8221;vc_col-md-8&#8243;]<div class=\"acc_holder    border\"><div class=\"acc_item\"><h4 class=\"accordion h4-style\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">COMO FA\u00c7O UM PEDIDO?<\/span><\/h4><div class=\"accordion_content\">Para pedir diretamente para a Q\u2019STRAINT, por favor contate nossa equipe de suporte ao cliente. Nossa conhecida equipe vai garantir que voc\u00ea encontre a parte correta ou kit para seu pedido especifico.<\/p>\n<h4>LIGUE:<\/h4>\n<p><strong>EUA:<\/strong> 800-987-9987<br \/>\n<strong>INTERNACIONAL:<\/strong> +44 (0) 1227 773035<\/p>\n<h4>ENVIE UM EMAIL:<\/h4>\n<p><strong>EUA:<\/strong> <a href=\"mailto:customersatisfaction@qstraint.com\">customersatisfaction@qstraint.com<\/a><br \/>\n<strong>INTERNACIONAL:<\/strong><a href=\"mailto:info@qstraint.co.uk\"> info@qstraint.co.uk<\/a><\/p>\n<h4>FA\u00c7A LOGIN:<\/h4>\n<p><a href=\"https:\/\/www.qstraint.com\/pt-br\/login\/\">Fa\u00e7a login<\/a> hoje para o seu painel de controle pessoal e suporte premium.<\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion h4-style\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">QUANDO FA\u00c7O UM PEDIDO, QUANTO TEMPO DEMORA PARA ENVIAREM?<\/span><\/h4><div class=\"accordion_content\">Geralmente, pedidos padr\u00f5es pelo nosso catalogo saem no dia seguinte.<\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion h4-style\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">COMPREI UM CINTO RETRATIL DE OMBRO QUE VEIO COM PE\u00c7AS A MENOS<\/span><\/h4><div class=\"accordion_content\">Cintos retrateis de ombro podem ser vendidos em um n\u00famero com diferentes configura\u00e7\u00f5es e com diferentes op\u00e7\u00f5es. Cada configura\u00e7\u00e3o tem um part number \u00fanico.<br \/>\nSe voc\u00ea j\u00e1 comprou e quer adicionar uma parte, abaixo est\u00e3o as adi\u00e7\u00f5es mais comuns:<\/p>\n<p>1. PLI PARA ANCORA SUPERIOR EM L: (PART Q8-6510-RET)<\/p>\n<p>2. PLI PARA ANCORA INFERIOR EM L: (PART Q5-3211-L PAGE)<\/p>\n<p>3. Hardware para montagem no piso : (PART Q5-3211-1A PAGE)<\/p>\n<p>Nota: Part Q8-3030-A n\u00e3o \u00e9 mais incluso em nenhum cinto retr\u00e1til de ombro. O pino de arruma\u00e7\u00e3o vem incorporado no ajustador de altura.<\/p>\n<h4>LIGUE:<\/h4>\n<p><strong>EUA:<\/strong> 800-987-9987<br \/>\n<strong>INTERNACIONAL:<\/strong> +44 (0) 1227 773035<\/p>\n<h4>ENVIE UM EMAIL:<\/h4>\n<p><strong>EUA:<\/strong> <a href=\"mailto:customersatisfaction@qstraint.com\">customersatisfaction@qstraint.com<\/a><br \/>\n<strong>INTERNACIONAL:<\/strong><a href=\"mailto:info@qstraint.co.uk\"> info@qstraint.co.uk<\/a><\/p>\n<h4>FA\u00c7A LOGIN:<\/h4>\n<p><a href=\"https:\/\/www.qstraint.com\/pt-br\/login\/\">Fa\u00e7a login<\/a> hoje para o seu painel de controle pessoal e suporte premium.<\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; bg_type=&#8221;bg_color&#8221; el_class=&#8221;qs-accordion-row&#8221; bg_color_value=&#8221;#013ca6&#8243; css=&#8221;.vc_custom_1495043434543{background-color: #013ca6 !important;}&#8221;][vc_column css=&#8221;.vc_custom_1504112617041{padding-bottom: 20px !important;}&#8221; offset=&#8221;vc_col-md-4&#8243;]<h3 class=\"boc_heading white_text al_left  \" ><span>PERGUNTAS SOBRE O WEBSITE<\/span><\/h3>[\/vc_column][vc_column offset=&#8221;vc_col-md-8&#8243;]<div class=\"acc_holder    border\"><div class=\"acc_item\"><h4 class=\"accordion h4-style\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">E SE MINHA CADEIRA N\u00c3O EST\u00c1 NA LISTA DO SUPORTE QKL?<\/span><\/h4><div class=\"accordion_content\">Se o seu manual para cadeira n\u00e3o est\u00e1 na lista, a grande maioria dos nossos suportes universais v\u00e3o funcionar para voc\u00ea.<\/p>\n<p>Siga estes passos para encontrar o seu suporte:<\/p>\n<p><strong>Passo 1:<\/strong> voc\u00ea vai precisar tirar certas medidas da sua cadeira. Visite a Lista de Suporte QLK e selecione a op\u00e7\u00e3o: \u2018medidas de cadeiras &amp; e limites de peso\u2019 no final da pagina. Isto vai indicar como voc\u00ea deve conseguir as medidas da cadeira.<\/p>\n<p><strong>Passo 2:<\/strong> para encontrar seu suporte, escolha \u2018qualquer\u2019 tanto para \u2018empresa\u2019 e \u2018s\u00e9rie\u2019. Depois continue preenchendo as outras perguntas com as medidas da sua cadeira que conseguiu no passo 1.<\/p>\n<p>Se voc\u00ea tem uma cadeira motorizada que ainda n\u00e3o est\u00e1 listada, \u00e9 poss\u00edvel que n\u00e3o tenhamos ainda um suporte dispon\u00edvel. Contate nossa equipe de suporte ao cliente para saber quando o suporte para sua cadeira estar\u00e1 dispon\u00edvel.<\/p>\n<h4>LIGUE:<\/h4>\n<p><strong>EUA:<\/strong> 800-987-9987<br \/>\n<strong>INTERNACIONAL:<\/strong> +44 (0) 1227 773035<\/p>\n<h4>ENVIE UM EMAIL:<\/h4>\n<p><strong>EUA:<\/strong> <a href=\"mailto:customersatisfaction@qstraint.com\">customersatisfaction@qstraint.com<\/a><br \/>\n<strong>INTERNACIONAL:<\/strong><a href=\"mailto:info@qstraint.co.uk\"> info@qstraint.co.uk<\/a><\/p>\n<h4>FA\u00c7A LOGIN:<\/h4>\n<p><a href=\"https:\/\/www.qstraint.com\/pt-br\/login\/\">Fa\u00e7a login<\/a> hoje para o seu painel de controle pessoal e suporte premium.<\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion h4-style\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">ENQUANTO PROCURAVA UM SUPORTE QLK, APARECE QUE N\u00c3O TENHO OP\u00c7\u00d5ES DISPONIVEIS PARA MINHA CADEIRA<\/span><\/h4><div class=\"accordion_content\">Alguns modelos de cadeira de rodas possuem acess\u00f3rios adicionais que podem mudar a sua sele\u00e7\u00e3o de suporte.<\/p>\n<p>Se seu modelo n\u00e3o mostra op\u00e7\u00e3o alguma, isto simplesmente significa que n\u00e3o h\u00e1 nenhuma op\u00e7\u00e3o que v\u00e1 afetar a sua escolha de suporte. Voc\u00ea pode selecionar \u201cnenhuma op\u00e7\u00e3o\u201d e continuar a procurar seu suporte.<\/div><\/div><div class=\"acc_item\"><h4 class=\"accordion h4-style\"><span class=\"acc_control \"><\/span><span class=\"acc_heading\">COMO ENCONTRAR O KIT ADEQUADO PARA MEU VEICULO?<\/span><\/h4><div class=\"accordion_content\">Os sistemas Q\u2019STRAINT s\u00e3o desenvolvidos para funcionar em qualquer ve\u00edculo. Isto significa que h\u00e1 v\u00e1rias op\u00e7\u00f5es e configura\u00e7\u00f5es para encontrar o produto adequado para seu ve\u00edculo, ind\u00fastria ou aplica\u00e7\u00e3o.<br \/>\nEm v\u00e1rias de nossas p\u00e1ginas de produtos , voc\u00ea pode ver os kits mais populares descendo at\u00e9 a op\u00e7\u00e3o \u201c CARACTERISTICAS &amp; DETALHES\u201d e clicando na aba \u201cKITS\u201d.<\/p>\n<p>Se voc\u00ea ainda precisa de ajuda, voc\u00ea pode contatar nossa equipe de suporte ao cliente para assist\u00eancia.<\/p>\n<p>Exatamente por ter tantos kits e op\u00e7\u00f5es, recomendamos contatar nossa equipe de Satisfa\u00e7\u00e3o do Cliente para mais informa\u00e7\u00e3o.<\/p>\n<h4>LIGUE:<\/h4>\n<p><strong>EUA:<\/strong> 800-987-9987<br \/>\n<strong>INTERNACIONAL:<\/strong> +44 (0) 1227 773035<\/p>\n<h4>ENVIE UM EMAIL:<\/h4>\n<p><strong>EUA:<\/strong> <a href=\"mailto:customersatisfaction@qstraint.com\">customersatisfaction@qstraint.com<\/a><br \/>\n<strong>INTERNACIONAL:<\/strong><a href=\"mailto:info@qstraint.co.uk\"> info@qstraint.co.uk<\/a><\/p>\n<h4>FA\u00c7A LOGIN:<\/h4>\n<p><a href=\"https:\/\/www.qstraint.com\/pt-br\/login\/\">Fa\u00e7a login<\/a> hoje para o seu painel de controle pessoal e suporte premium.<\/div><\/div><\/div>[\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions answered by our Customer Satisfaction Team.<\/p>\n<div class=\"h10\"><\/div><a aria-label=\"FAQ\" class=\"more-link1\" href=\"https:\/\/www.qstraint.com\/pt-br\/support\/faq\/\">Read more<\/a>","protected":false},"author":1,"featured_media":31577,"parent":31737,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Q&#039;STRAINT: FAQ<\/title>\n<meta name=\"robots\" content=\"index, follow, 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