{"id":31842,"date":"2017-08-09T14:21:37","date_gmt":"2017-08-09T14:21:37","guid":{"rendered":"https:\/\/www.qstraint.com\/uncategorized-en-as\/qpod-case-study-vta\/"},"modified":"2017-10-05T13:37:29","modified_gmt":"2017-10-05T13:37:29","slug":"qpod-case-study-vta","status":"publish","type":"post","link":"https:\/\/www.qstraint.com\/en-as\/qnews\/case-studies\/qpod-case-study-vta\/","title":{"rendered":"Q&#8217;POD Case Study: VTA"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; css=&#8221;.vc_custom_1494950564697{margin-top: 0px !important;margin-bottom: 0px !important;border-top-width: 0px !important;border-bottom-width: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column]<div class=\"templatera_shortcode\"><div data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" data-vc-stretch-content=\"true\" class=\"vc_row wpb_row vc_row-fluid vc_custom_1491508665619\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_custom_1491507698406 vc_row-has-fill\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><nav aria-label=\"Breadcrumb\" class=\"breadcrumb \"><div class=\"container\"><ol><li><a aria-label=\"Home\" class=\"first_bc\" href=\"https:\/\/www.qstraint.com\/en-as\/\"><span><i class=\"qs-icon qs-icon-home-breadcrumb-white\"><\/i><\/span><\/a><\/li><\/ol><\/div><\/nav>\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><div class=\"upb_bg_img\" data-ultimate-bg=\"url(https:\/\/www.qstraint.com\/wp-content\/uploads\/2017\/04\/breadcrumb-bg.jpg)\" data-image-id=\"350\" data-ultimate-bg-style=\"vcpb-default\" data-bg-img-repeat=\"repeat\" data-bg-img-size=\"cover\" data-bg-img-position=\"\" data-parallx_sense=\"30\" data-bg-override=\"full\" data-bg_img_attach=\"scroll\" data-upb-overlay-color=\"rgba(0,0,0,0.35)\" data-upb-bg-animation=\"\" data-fadeout=\"off\" data-bg-animation=\"left-animation\" data-bg-animation-type=\"h\" data-animation-repeat=\"repeat\" data-fadeout-percentage=\"30\" data-parallax-content=\"parallax_content_value\" data-parallax-content-sense=\"50\" data-row-effect-mobile-disable=\"true\" data-img-parallax-mobile-disable=\"true\" data-rtl=\"false\"  data-custom-vc-row=\"\"  data-vc=\"7.0\"  data-is_old_vc=\"\"  data-theme-support=\"\"   data-overlay=\"true\" data-overlay-color=\"rgba(0,0,0,0.35)\" data-overlay-pattern=\"https:\/\/www.qstraint.com\/wp-content\/plugins\/parallax_video_backgrounds_vc\/assets\/images\/patterns\/01.png\" data-overlay-pattern-opacity=\"0.35\" data-overlay-pattern-size=\"\" data-overlay-pattern-attachment=\"fixed\"    ><\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; css=&#8221;.vc_custom_1494945612729{margin-bottom: 0px !important;padding-top: 10px !important;padding-bottom: 10px !important;background-color: #ffffff !important;}&#8221;][vc_column][vc_single_image alignment=&#8221;center&#8221; image=&#8221;690&#8243;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1493152693641{padding-top: 90px !important;background-color: #eef5fa !important;}&#8221;][vc_column offset=&#8221;vc_col-md-8&#8243;][vc_row_inner el_class=&#8221;qs-post-container&#8221; css=&#8221;.vc_custom_1501009604083{margin-bottom: 0px !important;background-color: #ffffff !important;}&#8221;][vc_column_inner css=&#8221;.vc_custom_1494877311579{background-color: #ffffff !important;}&#8221;][vc_single_image alignment=&#8221;center&#8221; image=&#8221;28878&#8243;][vc_column_text]<h1 class=\"post_title\">Q&#8217;POD Case Study: VTA<\/h1>[\/vc_column_text]<h4 class=\"boc_heading  al_left  \" ><span>VTA Increases Operator Productivity and Wheelchair Passenger Comfort with Q\u2019POD<\/span><\/h4>[vc_column_text]<\/p>\n<p class=\"p1\">Since specifying the Q\u2019POD wheelchair securement station for the 70 newest buses in its 426-vehicle fleet in 2010, Santa Clara Valley Transportation Authority (VTA) in California has realized all of the operational and customer satisfaction benefits that it sought in making the switch.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=&#8221;qs-post-container&#8221; css=&#8221;.vc_custom_1501009534930{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 40px !important;padding-bottom: 40px !important;background-color: #ffffff !important;}&#8221;][vc_column_inner css=&#8221;.vc_custom_1494877311579{background-color: #ffffff !important;}&#8221;]<div class=\"grid_holder mfp_gallery  small_spacing\" id=\"img_gallery_5f7e831b1cc0241e5b7e22fe897b8a9f\" ><div class=\"col span_1_of_2 info_item isotope_element\">\n\t\t\t\t\t\t\t<div class=\"pic \"><img src=\"https:\/\/www.qstraint.com\/wp-content\/uploads\/2017\/08\/vta-cs-3.jpg\" alt=\"\" \/>\t<\/div><\/div><div class=\"col span_1_of_2 info_item isotope_element\">\n\t\t\t\t\t\t\t<div class=\"pic \"><img src=\"https:\/\/www.qstraint.com\/wp-content\/uploads\/2017\/08\/vta-cs-2.jpg\" alt=\"\" \/>\t<\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=&#8221;qs-post-container&#8221; css=&#8221;.vc_custom_1501009604083{margin-bottom: 0px !important;background-color: #ffffff !important;}&#8221;][vc_column_inner css=&#8221;.vc_custom_1494877311579{background-color: #ffffff !important;}&#8221;][vc_column_text]<\/p>\n<p class=\"p1\">\u201cBy speeding the securement process, easing the burden on operators and improving the initial comfort of wheelchair passengers, we enhance our service and make it more likely that occasional riders become frequent ones,\u201d says Jim Wilhelm, VTA Senior Mechanical Engineer.<\/p>\n<p class=\"p1\">VTA prides itself on its longstanding leadership in assuring service accessibility for its reduced-mobility passengers. But by 2005, VTA was finding it challenging to assure adequate operator training and proficiency with the growing variety of OEM-supplied securement systems in the different models and model years of buses in its 426-vehicle fleet.<\/p>\n<p class=\"p1\">According to Wilhelm, those challenges included selecting proper S-hook or tether attachment points, getting a wheelchair passenger to allow the operator to attach the mandatory securement device and encouraging the passenger to use the optional lap and shoulder belts. \u201cMaintaining schedules was also a challenge, due to the time it takes to secure mobility devices, especially when there is an unusual spike in those types of boardings on any given line,\u201d adds Wilhelm. And, as transit executives everywhere will understand, it could be difficult teaching operators \u2014 who are already dealing with the pressures of meeting schedules and assuring passenger safety \u2014 how to display sensitivity to a broad spectrum of passenger personalities.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=&#8221;qs-post-container&#8221; css=&#8221;.vc_custom_1501009582841{margin-top: 0px !important;margin-bottom: 0px !important;background-color: #ffffff !important;}&#8221;][vc_column_inner css=&#8221;.vc_custom_1501008797206{padding-top: 40px !important;padding-bottom: 40px !important;background-color: #ffffff !important;}&#8221;][vc_column_text]<\/p>\n<h6 style=\"font-size: 28px; line-height: 1.8em; color: #013ca6;\"><em>\u201cThe potential benefits we had hoped for have proven to be real, and VTA\u2019s Operators are very pleased we made the change. The Q\u2019Straint system has helped to improve customer safety and eased the challenges of securing mobility devices.\u201d<\/em><\/h6>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=&#8221;qs-post-container&#8221; css=&#8221;.vc_custom_1501009574152{margin-top: 0px !important;margin-bottom: 0px !important;background-color: #ffffff !important;}&#8221;][vc_column_inner css=&#8221;.vc_custom_1494877311579{background-color: #ffffff !important;}&#8221;][vc_column_text]<\/p>\n<p class=\"p1\">After evaluating all available solutions, Wilhelm says VTA initially chose Q\u2019Straint retractors to help meet its operational challenges and provide a standardized system. When Q\u2019Straint introduced the Q\u2019POD securement station, VTA specified the new system on its new buses beginning in 2010. \u201cThe potential benefits we had hoped for have proven to be real. Q\u2019POD has helped to improve customer safety and eased the challenges of securing mobility devices.\u201d<\/p>\n<p class=\"p1\">Chief among those challenges was the invasion of wheelchair passengers\u2019 personal space and the time and effort required to secure a wheelchair. \u201cThe bus operator having to be in close proximity to attach the wheelchair securements creates a situation that is uncomfortable for both the operator and the transit customer.<span class=\"Apple-converted-space\">\u00a0 <\/span>Another issue is getting down to floor level to access the front inboard belt. By eliminating that belt, Q\u2019POD allows the operator to attach the remaining securements by leaning over instead of having to go down to one knee.\u201d<\/p>\n<p class=\"p1\">Q\u2019POD has also helped VTA to overcome what Wilhelm calls \u201cthe seemingly infinite number\u201d of different wheelchairs and scooters on the market. \u201cIt is impossible for every operator to be an expert in securing every different mobility device that comes on board,\u201d he says. \u201cBecause Q\u2019POD secures mobility devices from tipping by cinching to the side stabilizing bumper, it effectively creates a much more forgiving securement process.\u201d By making perfect placement of the belts less critical, Q\u2019POD provides a nearly universal solution for every vehicle and mobility device in use today.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=&#8221;qs-post-container center&#8221; css=&#8221;.vc_custom_1501009639808{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 40px !important;background-color: #ffffff !important;}&#8221;][vc_column_inner css=&#8221;.vc_custom_1494877311579{background-color: #ffffff !important;}&#8221;][vc_single_image alignment=&#8221;center&#8221; image=&#8221;26080&#8243;][vc_single_image alignment=&#8221;center&#8221; image=&#8221;25959&#8243;]<a\thref=\"https:\/\/www.qstraint.com\/qpod\/\" \n\t\tclass=\"qs-btn-cta    \"  target='_self'><span>Explore Q&#039;POD<\/span><\/a><div class=\"boc_spacing \" style=\"height: 80px\"><\/div><h5 class=\"boc_heading  al_left  \" ><span>Share This:<\/span><\/h5>[vc_column_text]<div class=\"et_social_inline et_social_mobile_on et_social_inline_top\">\n\t\t\t\t<div class=\"et_social_networks et_social_3col et_social_slide et_social_rounded et_social_left et_social_no_animation et_social_withcounts et_social_withnetworknames et_social_outer_dark\">\n\t\t\t\t\t\n\t\t\t\t\t<ul class=\"et_social_icons_container\"><li 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